Once you’ve opened all your unread messages, Instagram will let you know you’re all caught up! How to Manage Instagram DMs Tip #5: Create Quick Replies That way, you’ll only see the messages that are yet to be opened in your inbox (including responses you may have received to messages you’ve already opened, and replied to!) and you’ll quickly and easily be able to read and respond. It’s a good idea to start your day, or at whatever time you’ve decided to dedicate to DMs, by filtering your messages to unread. Once you set your filter, Instagram will show you only the unread or previously flagged messages in your inbox, making it even easier to respond and manage your DMs! The filter button, on the top right-hand corner of your DM inbox, can easily arrange your message in order of Unread or Flagged (we explain how to flag a message in Tip #5 as it’s really useful for managing your messages!). Once you’ve set aside time every day to check your Instagram inbox, using the new Filter function, will really help you organize your messages and your time spent replying.
Plus: The new unified inbox will also be available on mobile through the Pages Manager app, making it easier to respond to messages if you can’t work from your laptop! How to Manage Instagram DMs Tip #4: Use the Filter Function to Organize Your Inbox The new feature will be released in the coming months, but if you’re in the US or Brazil, you may already have access to Facebook’s new Inbox - you’ll see options for both “Messenger” and “Instagram Direct” when you open your Facebook Page’s inbox. So if you’re putting time aside each day to reply to your DMs, you’ll now be able to engage with both your Instagram and Facebook audiences at the same time, and in the same place! ICYMI: You can now respond to Instagram DMs in your Facebook Inbox!įacebook recently announced that it’s rolling out the ability to receive and respond to Instagram DMs from your Facebook Page’s Inbox!
How to Manage Instagram DMs Tip #3: Respond to Your Facebook and Instagram DMs at the Same Time They’ll appreciate the immediate response and will be patient knowing that their message has been read and is being looked into.
Just let them know that you’re looking into it for them, or you’re getting in touch with the right team who can help them. Once you get into a routine, you’ll easily be able to pop in and respond to all your messages without having those unopened messages build up!ĭon’t worry if a follower has asked a question that you can’t respond to immediately. It’s a great way to build a stronger relationship with your followers and inject a little bit of fun to an otherwise basic response. And what we’ve noticed is that people love sending one back! We’re big fans of using GIFs in our Instagram Stories, feed posts, and sometimes when we respond to followers’ DMs. Once your tone is set, then you can decide whether you can take advantage of Instagram’s playful DM features like GIFs, and of course emojis! And if you have a larger team and multiple people managing Instagram DMs on your profile, make sure everyone is aware of the chosen style, or have an editorial guide to help explain how to respond. So whether that tone is formal or fun, it’s important to maintain a consistent tone across every message. Knowing how to say something is just as important as knowing what to say!Īnd when it comes to your Instagram DMs, you need to make sure your tone of voice reflects the overall Instagram aesthetic and style of your profile. How to Manage Instagram DMs Tip #1: Set Your Tone and Style for Your Replies
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